TM
Thembeka M
1 reviews | Active since Apr 2025
04 Apr 2025, 14:30
Bad service
I have been waiting for my claim for to be paid for over 30 days now, they do not respond to emails, they do not send out communications and all their client service consultant put you through to the next, for over 1 hour
Can we get assistance
Helpful (0)
Replies (4)0
Replies (4)
Sanlam's replyOfficial
04 Apr 2025, 14:36Good day Thembeka
We are sorry to learn of your poor service experience and have arranged for Sanlam Corporate to contact you.
Regards
Sanlam Client Care
We are sorry to learn of your poor service experience and have arranged for Sanlam Corporate to contact you.
Regards
Sanlam Client Care
Sanlam's reply04 Apr 2025, 14:36
Official
Good day Thembeka
We are sorry to learn of your poor service experience and have arranged for Sanlam Corporate to contact you.
Regards
Sanlam Client Care
We are sorry to learn of your poor service experience and have arranged for Sanlam Corporate to contact you.
Regards
Sanlam Client Care
TM
Thembeka M's updateReviewer Update
04 Apr 2025, 14:37after 10 days? this is absolutely ridiculous
TM
Thembeka M's update04 Apr 2025, 14:37
Reviewer Update
after 10 days? this is absolutely ridiculous
Sanlam's replyOfficial
04 Apr 2025, 14:40Hello Thembeka
Sanlam Corporate's Complaints team handles all requests from us urgently.
They do however handle it in the order that they have received it.
Regards
Sanlam Client Care
Sanlam Corporate's Complaints team handles all requests from us urgently.
They do however handle it in the order that they have received it.
Regards
Sanlam Client Care
Sanlam's reply04 Apr 2025, 14:40
Official
Hello Thembeka
Sanlam Corporate's Complaints team handles all requests from us urgently.
They do however handle it in the order that they have received it.
Regards
Sanlam Client Care
Sanlam Corporate's Complaints team handles all requests from us urgently.
They do however handle it in the order that they have received it.
Regards
Sanlam Client Care
Sanlam's replyOfficial
07 Apr 2025, 09:21Good morning Thembeka
We have received feedback that Sanlam Corporate has sent you an email and that the matter is receiving attention.
Please respond to their email for any further assistance you require.
Regards
Sanlam Client Care
We have received feedback that Sanlam Corporate has sent you an email and that the matter is receiving attention.
Please respond to their email for any further assistance you require.
Regards
Sanlam Client Care
Sanlam's reply07 Apr 2025, 09:21
Official
Good morning Thembeka
We have received feedback that Sanlam Corporate has sent you an email and that the matter is receiving attention.
Please respond to their email for any further assistance you require.
Regards
Sanlam Client Care
We have received feedback that Sanlam Corporate has sent you an email and that the matter is receiving attention.
Please respond to their email for any further assistance you require.
Regards
Sanlam Client Care