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Michael M
1 reviews | Active since Dec 2015
04 Nov 2025, 12:02
Bad service
Sanlam should train their Call Center agents take action cause when I call they drop the phones while you waited for more than 5 minutes you can hear them chatting to each other but not answering
Helpful (0)
Replies (2)0
Replies (2)
Sanlam's replyOfficial
04 Nov 2025, 12:16Good day, Michael
Thank you for your review.
We are sorry to learn of your negative service experience and have escalated the matter to the responsible team.
Regards
Sanlam Client Care
Thank you for your review.
We are sorry to learn of your negative service experience and have escalated the matter to the responsible team.
Regards
Sanlam Client Care
Sanlam's reply04 Nov 2025, 12:16
Official
Good day, Michael
Thank you for your review.
We are sorry to learn of your negative service experience and have escalated the matter to the responsible team.
Regards
Sanlam Client Care
Thank you for your review.
We are sorry to learn of your negative service experience and have escalated the matter to the responsible team.
Regards
Sanlam Client Care
Sanlam's replyOfficial
04 Nov 2025, 15:00Hello Michael
We have received feedback that you have been contacted and assisted.
Regards
Sanlam Client Care
We have received feedback that you have been contacted and assisted.
Regards
Sanlam Client Care
Sanlam's reply04 Nov 2025, 15:00
Official
Hello Michael
We have received feedback that you have been contacted and assisted.
Regards
Sanlam Client Care
We have received feedback that you have been contacted and assisted.
Regards
Sanlam Client Care