SE
Shirley E
1 reviews | Active since Oct 2020
14 Sept 2024, 08:28
Bad service
I've app**** for my emergency 2 pots money on the 3rd of September 2024... I'm still waiting the emails Sanlam sent me says my money is at SARS but when I contact SARS they say there's no money of me there. Ive been trying to contact Sanlam for the past 4 days but they keep me on hold and if someone picks up the put the phone down. There are people that app**** for there money after me but only waited for 3 4 days it's alot of people who experience this this is very bad
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Replies (2)0
Replies (2)
Sanlam's replyOfficial
14 Sept 2024, 08:36Good morning Shirley
We are sorry to learn of your service experience and have escalated the matter for assistance.
Kindly note that the responsible department is not open over weekends and will only be in touch with you as from Monday.
Regards
Sanlam Client Care
We are sorry to learn of your service experience and have escalated the matter for assistance.
Kindly note that the responsible department is not open over weekends and will only be in touch with you as from Monday.
Regards
Sanlam Client Care
Sanlam's reply14 Sept 2024, 08:36
Official
Good morning Shirley
We are sorry to learn of your service experience and have escalated the matter for assistance.
Kindly note that the responsible department is not open over weekends and will only be in touch with you as from Monday.
Regards
Sanlam Client Care
We are sorry to learn of your service experience and have escalated the matter for assistance.
Kindly note that the responsible department is not open over weekends and will only be in touch with you as from Monday.
Regards
Sanlam Client Care
Sanlam's replyOfficial
18 Sept 2024, 14:43Good afternoon Shirley
We have received feedback that Sanlam Corporate has sent you an email.
Regards
Sanlam Client Care
We have received feedback that Sanlam Corporate has sent you an email.
Regards
Sanlam Client Care
Sanlam's reply18 Sept 2024, 14:43
Official
Good afternoon Shirley
We have received feedback that Sanlam Corporate has sent you an email.
Regards
Sanlam Client Care
We have received feedback that Sanlam Corporate has sent you an email.
Regards
Sanlam Client Care