YH
Yaseen H

1 reviews | Active since Oct 2012

25 Feb 2020, 10:22

Bad Service

Sanlam Reality On going issue since 2019.

I had a declined Nu metro transaction on 27th December 2019, its been with the finance dept to do the reversal, yet im still waiting 2 months

0
Replies (2)
Sanlam
Sanlam's reply25 Feb 2020, 12:43
Official
Dear Yaseen

We acknowledge receipt of your complaint. Your matter has been forwarded to the relevant department for further assistance. 

Kind regards,
Client Relations

Sanlam
Sanlam's reply25 Feb 2020, 17:16
Official
Dear Yaseen

We have been informed that one of our consultants has made contact with you. Your matter is currently being investigated and they will provide you with feedback. If you have any further enquiries about this matter, kindly make direct contact with the consultant for a more expeditious handling of your complaint. 

Kind regards,
Client Relations