WV
Werner V
1 reviews | Active since May 2012
09 Nov 2021, 12:24
Bad Service
Been trying to get hold of them since August 2021 (now November). Emails are ignored. None of the numbers are answered. What pathetic service.
Helpful (0)
Replies (3)0
Replies (3)
Sanlam's replyOfficial
09 Nov 2021, 12:33Dear Werner
Please accept our apology for the service received. Kindly provide either your ID or policy number in the private field for further investigation.
Regards
Sanlam Client Relations
Please accept our apology for the service received. Kindly provide either your ID or policy number in the private field for further investigation.
Regards
Sanlam Client Relations
Sanlam's reply09 Nov 2021, 12:33
Official
Dear Werner
Please accept our apology for the service received. Kindly provide either your ID or policy number in the private field for further investigation.
Regards
Sanlam Client Relations
Please accept our apology for the service received. Kindly provide either your ID or policy number in the private field for further investigation.
Regards
Sanlam Client Relations
Sanlam's replyOfficial
09 Nov 2021, 13:36Dear Werner
We have escalated your request to the responsible team. They will be in touch with you.
Regards
Sanlam Client Relations
We have escalated your request to the responsible team. They will be in touch with you.
Regards
Sanlam Client Relations
Sanlam's reply09 Nov 2021, 13:36
Official
Dear Werner
We have escalated your request to the responsible team. They will be in touch with you.
Regards
Sanlam Client Relations
We have escalated your request to the responsible team. They will be in touch with you.
Regards
Sanlam Client Relations
Sanlam's replyOfficial
09 Nov 2021, 15:12Dear Werner
We were informed that our consultant called you. We will be closing the case on the Hello Peter platform as your enquiry is now being dealt with by the relevant department. Should there be any other issues relating to the matter, we encourage you to make direct contact with the relevant consultant. RegardsSanlam Client Relations
We were informed that our consultant called you. We will be closing the case on the Hello Peter platform as your enquiry is now being dealt with by the relevant department. Should there be any other issues relating to the matter, we encourage you to make direct contact with the relevant consultant. RegardsSanlam Client Relations
Sanlam's reply09 Nov 2021, 15:12
Official
Dear Werner
We were informed that our consultant called you. We will be closing the case on the Hello Peter platform as your enquiry is now being dealt with by the relevant department. Should there be any other issues relating to the matter, we encourage you to make direct contact with the relevant consultant. RegardsSanlam Client Relations
We were informed that our consultant called you. We will be closing the case on the Hello Peter platform as your enquiry is now being dealt with by the relevant department. Should there be any other issues relating to the matter, we encourage you to make direct contact with the relevant consultant. RegardsSanlam Client Relations