AN
Ayanda N
1 reviews | Active since Aug 2017
17 Apr 2023, 13:19
Bad service
Very bad service from the agent (Vuyiswa Gatyeni) Sanlam promised a 3 to 5 working days but when I called to find out how far is the process, I was told that it still on process it's not finalized yet. I wish I can just move everything I have with them somewhere reliable.
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Replies (2)
Sanlam's replyOfficial
17 Apr 2023, 13:56Good day Ayanda
We are sorry to hear this. Your complaint has been escalated to the relevant team to assist you.
Regards
Sanlam Client Care
We are sorry to hear this. Your complaint has been escalated to the relevant team to assist you.
Regards
Sanlam Client Care
Sanlam's reply17 Apr 2023, 13:56
Official
Good day Ayanda
We are sorry to hear this. Your complaint has been escalated to the relevant team to assist you.
Regards
Sanlam Client Care
We are sorry to hear this. Your complaint has been escalated to the relevant team to assist you.
Regards
Sanlam Client Care
Sanlam's replyOfficial
17 Apr 2023, 14:23Good afternoon Ayanda
We have received confirmation that you have been sent an email with feedback.
Regards
Sanlam Client Care
We have received confirmation that you have been sent an email with feedback.
Regards
Sanlam Client Care
Sanlam's reply17 Apr 2023, 14:23
Official
Good afternoon Ayanda
We have received confirmation that you have been sent an email with feedback.
Regards
Sanlam Client Care
We have received confirmation that you have been sent an email with feedback.
Regards
Sanlam Client Care