BAD SERVICE

Good day I requested a withdrawals from my savings on the 1st of this month even today nothing.I used my airtime doing a follow up then the answer that i will get is the payment is being processed.Different people telling me same thing until thursday around 9:00 in the morning the lady Lungile phoned me and said the money will be in my bank by tomorrow as they using Absa and im using standard bank which is friday.Until today no money in the bank.I'm done with sanlam their service is VERY VERY BAD.I would never recommend any one to join them.As i have education plan with them it just show us the day i want to claim it will be also same thing.Sanlma is disgrace,they don't put their sels in customers shoes..