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kgotso M
1 reviews | Active since Aug 2021
06 Oct 2021, 17:21
Bad service
On the 30th of September I lost a loved one , made a claim on the 2nd of October and to date assupol has not paid for my claim . I will have to borrow money from abomashonisa because of assupol . Don't trust assupol , unfair business ethics .nonsense nxa . Been paying this policy since 2016 Mara I did not get my money worth .
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Replies (2)
Sanlam's replyOfficial
07 Oct 2021, 06:18Dear Kgotso, my sincerest condolences to you and your family on the loss of your loved one. My apoligy also for any inconvenience caused by the delayed payment of the claim. We will urgently look into the reason for this and provide you with further feedback by direct e-mail. Regards, Assupol Complaints Manager
Sanlam's reply07 Oct 2021, 06:18
Official
Dear Kgotso, my sincerest condolences to you and your family on the loss of your loved one. My apoligy also for any inconvenience caused by the delayed payment of the claim. We will urgently look into the reason for this and provide you with further feedback by direct e-mail. Regards, Assupol Complaints Manager
Sanlam's replyOfficial
07 Oct 2021, 10:15Good day Kgomotso, our records show that the claim was paid yesterday. Please let us know if you need further assistant. Our email address is ***. Regards.
Sanlam's reply07 Oct 2021, 10:15
Official
Good day Kgomotso, our records show that the claim was paid yesterday. Please let us know if you need further assistant. Our email address is ***. Regards.