Bad service

I am sick and tired of this company sending me emails that i haven't paid my premiums. My policie are up to date i have been paying and sending them proof of payments but still receiving such emails. I rep**** to their last email only to be woken up by another email from them that premiums are due.. All my policies wuth th are up to date. What is their problem? Service is appaling i am sick of them as this is not the first time. Everytime i have to come to this platform to get proper service. This is really concerning. I am sick and tired