TM
Thania M

1 reviews | Active since Sept 2017

21 Oct 2021, 08:44

Bad Service

My Grandma has been paying her life policy for over 20 years now when we try to phone them to follow up they say they can not find her in their systems since she joined a long time ago. the consultant that has been assisting us is now ignoring our calls. I need someone to urgently assist us as we are very worried.

0
Replies (1)
Sanlam
Sanlam's reply21 Oct 2021, 09:20
Official
Good day Thania, please send us your grandma's ID number or the policy number that reflects against the monthly premium payment. ***. Regards, Assupol Complaints Manager