NT
Nom T
1 reviews | Active since Mar 2020
06 Oct 2021, 15:43
Bad service
Bad bad service...they don't pick up their phones, sent numerous emails to the customer service department, no replies. I wouldn't recommend it to anyone
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Sanlam's replyOfficial
06 Oct 2021, 16:15Good Day Nom, thank you for your review. My apology for any inconvenience caused by this matter and the delayed telephonic assistance due to high call volumes. I will e-mail you directly to obtain your policy number to arrange urgent assistance. Regards, Assupol Complaints Manager.
Sanlam's reply06 Oct 2021, 16:15
Official
Good Day Nom, thank you for your review. My apology for any inconvenience caused by this matter and the delayed telephonic assistance due to high call volumes. I will e-mail you directly to obtain your policy number to arrange urgent assistance. Regards, Assupol Complaints Manager.