AV
Alwyn V

1 reviews | Active since Jun 2022

13 May 2024, 11:24

Bad service

A week ago I complained about Sanlam and got an response back from them saying they will contact me privately and I am still waiting. They got my email and cell number so there is really no excuse

0
Replies (3)
Sanlam
Sanlam's reply13 May 2024, 11:38
Official
Good morning Alwyn

We did respond to you last week via Private reply on Hellopeter.

We will do so again here.

Regards
Sanlam Client Care
AV
Alwyn V's update13 May 2024, 12:33
Reviewer Update
Sanlam you do have my personal email use it ‼️ I cannot see your reply here or do you really just not interested to resolve this matter
Sanlam
Sanlam's reply13 May 2024, 12:40
Official
Hello Alwyn

In order for us to arrange for the correct department to contact you, we require the relevant policy number.

Please provide it to us via Private reply on this platform.

On receipt of the policy number, we will escalate the matter for assistance.  

Kindly note that we will use the information you provide only to assist you with this matter.

Regards
Sanlam Client Care