CD
CLINTON D
1 reviews | Active since Jun 2017
30 Dec 2024, 10:52
Bad service
Hi I phone sanlam life and I told the lady that I paid my November 2024 payment and she said they going to double debit my account and I told her not to let us back to same road we did have a fight about and my airtime fished and she didn't call me and today I call again and the lady said I'm paid up and I told my airtime fished but you don't call back and something happened my airtime fished and still now they didn't call me back and I have recorded it . Not happy with sanlam service at all.
Helpful (0)
Replies (7)0
Replies (7)
Sanlam's replyOfficial
30 Dec 2024, 11:01Good day Clinton
Thank you for contacting us about this.
We have requested Client Care Centre to look into the matter and contact you.
Regards
Sanlam Client Care
Thank you for contacting us about this.
We have requested Client Care Centre to look into the matter and contact you.
Regards
Sanlam Client Care
Sanlam's reply30 Dec 2024, 11:01
Official
Good day Clinton
Thank you for contacting us about this.
We have requested Client Care Centre to look into the matter and contact you.
Regards
Sanlam Client Care
Thank you for contacting us about this.
We have requested Client Care Centre to look into the matter and contact you.
Regards
Sanlam Client Care
Sanlam's replyOfficial
30 Dec 2024, 14:29Hello Clinton
We have received feedback that Client Care Centre has been in contact with you, and you've been assisted.
Regards
Sanlam Client Care
We have received feedback that Client Care Centre has been in contact with you, and you've been assisted.
Regards
Sanlam Client Care
Sanlam's reply30 Dec 2024, 14:29
Official
Hello Clinton
We have received feedback that Client Care Centre has been in contact with you, and you've been assisted.
Regards
Sanlam Client Care
We have received feedback that Client Care Centre has been in contact with you, and you've been assisted.
Regards
Sanlam Client Care
CD
CLINTON D's updateReviewer Update
30 Dec 2024, 15:47Hi
Sorry your clients service did not assist me at all and didn't even give me a call and this is how bad sanlam life service is and they also lying to they o n people as well and I'm going to take this high and you will spoke to my lawyer and ombudsman now.
Sorry your clients service did not assist me at all and didn't even give me a call and this is how bad sanlam life service is and they also lying to they o n people as well and I'm going to take this high and you will spoke to my lawyer and ombudsman now.
CD
CLINTON D's update30 Dec 2024, 15:47
Reviewer Update
Hi
Sorry your clients service did not assist me at all and didn't even give me a call and this is how bad sanlam life service is and they also lying to they o n people as well and I'm going to take this high and you will spoke to my lawyer and ombudsman now.
Sorry your clients service did not assist me at all and didn't even give me a call and this is how bad sanlam life service is and they also lying to they o n people as well and I'm going to take this high and you will spoke to my lawyer and ombudsman now.
Sanlam's replyOfficial
30 Dec 2024, 16:05Hi Clinton
The complaints specialist did try and call you today but was not able to reach you. They left a message on your phone. They also sent you an email with feedback. If you are not able to see the email please check your junk/spam folder as well.
Regards
Sanlam Client Care
The complaints specialist did try and call you today but was not able to reach you. They left a message on your phone. They also sent you an email with feedback. If you are not able to see the email please check your junk/spam folder as well.
Regards
Sanlam Client Care
Sanlam's reply30 Dec 2024, 16:05
Official
Hi Clinton
The complaints specialist did try and call you today but was not able to reach you. They left a message on your phone. They also sent you an email with feedback. If you are not able to see the email please check your junk/spam folder as well.
Regards
Sanlam Client Care
The complaints specialist did try and call you today but was not able to reach you. They left a message on your phone. They also sent you an email with feedback. If you are not able to see the email please check your junk/spam folder as well.
Regards
Sanlam Client Care
CD
CLINTON D's updateReviewer Update
30 Dec 2024, 20:43Hi
Please stop lying to a person because your services is ****en bad and don't even call me when my airtime is finished and you don't have any customers service.
Please stop lying to a person because your services is ****en bad and don't even call me when my airtime is finished and you don't have any customers service.
CD
CLINTON D's update30 Dec 2024, 20:43
Reviewer Update
Hi
Please stop lying to a person because your services is ****en bad and don't even call me when my airtime is finished and you don't have any customers service.
Please stop lying to a person because your services is ****en bad and don't even call me when my airtime is finished and you don't have any customers service.
Sanlam's replyOfficial
31 Dec 2024, 10:54Hello Clinton
We have received feedback that Client Care Centre has been in contact with you.
Regards
Sanlam Client Care
We have received feedback that Client Care Centre has been in contact with you.
Regards
Sanlam Client Care
Sanlam's reply31 Dec 2024, 10:54
Official
Hello Clinton
We have received feedback that Client Care Centre has been in contact with you.
Regards
Sanlam Client Care
We have received feedback that Client Care Centre has been in contact with you.
Regards
Sanlam Client Care
CD
CLINTON D's updateReviewer Update
31 Dec 2024, 12:37Yes they did call me back but they missed up everything.
CD
CLINTON D's update31 Dec 2024, 12:37
Reviewer Update
Yes they did call me back but they missed up everything.