jM
justice M

1 reviews | Active since Sept 2017

28 Apr 2026, 21:21

Bad service

Sanlam life am not happy with you service, I sent a query on the 8th of April 2026 and till date not feedback and when I sent a follow up email all I get is your query has been escalated because of system issues like seriously how long does it take to get assistance with santam life. I wonder what will happen should I submit a claim on my policy. Service request number: ***

0
Replies (2)
Sanlam
Sanlam's reply29 Apr 2026, 07:32
Official
Good morning, Justice

We are sorry to learn that you have not yet been assisted with this matter and have arranged for assistance from Sanlam Life.

Regards
Sanlam Client Care
Sanlam
Sanlam's reply29 Apr 2026, 12:46
Official
Good afternoon, Justice

We have received feedback that Sanlam Life has sent you an email.

Regards
Sanlam Client Care