DM
Donald M
1 reviews | Active since Apr 2019
29 Mar 2022, 12:23
Bad Service
POLICY NO ***6X3
I am still waiting for the feedback from SANLAM, I received a call on the 24th March regarding my dissatisfaction about how SANLAM handled our claim. The lady I Spoke to promised to escalate my query to the relevant department but I am still waiting. I am not happy with the way SANLAM has handled Our claim I need full breakdown of how did they came to what was paid after the policy was opened in 1994 to 2022.
Helpful (0)
Replies (2)0
Replies (2)
Sanlam's replyOfficial
29 Mar 2022, 12:56Dear Donald
We acknowledge your complaint.
The same has been sent to the relevant department for urgent handling.
You can expect feedback soon.
Kind regards
Client Relations
We acknowledge your complaint.
The same has been sent to the relevant department for urgent handling.
You can expect feedback soon.
Kind regards
Client Relations
Sanlam's reply29 Mar 2022, 12:56
Official
Dear Donald
We acknowledge your complaint.
The same has been sent to the relevant department for urgent handling.
You can expect feedback soon.
Kind regards
Client Relations
We acknowledge your complaint.
The same has been sent to the relevant department for urgent handling.
You can expect feedback soon.
Kind regards
Client Relations
Sanlam's replyOfficial
01 Apr 2022, 07:56Dear Donald
We were informed that our consultant made contact with you and confirmed that they are investigating further. They will keep you updated on the progress thereof.
Regards
Client Relations
We were informed that our consultant made contact with you and confirmed that they are investigating further. They will keep you updated on the progress thereof.
Regards
Client Relations
Sanlam's reply01 Apr 2022, 07:56
Official
Dear Donald
We were informed that our consultant made contact with you and confirmed that they are investigating further. They will keep you updated on the progress thereof.
Regards
Client Relations
We were informed that our consultant made contact with you and confirmed that they are investigating further. They will keep you updated on the progress thereof.
Regards
Client Relations