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Mervyn M
1 reviews | Active since Aug 2020
07 Aug 2020, 14:21
Bad Service
For the past 2 weeks I have been calling the Sanlam pension fund to find out the progress of my claim. They have taken my contact details and my personal information and promised to call me back . No one has even acknowledged my call, I need access to my funds as I am unemployed and no source of income. Please get back to me as soon as possible.
Helpful (0)
Replies (2)0
Replies (2)
Sanlam's replyOfficial
07 Aug 2020, 14:45Dear Mervyn
We acknowledge receipt of your complaint. Your matter has been escalated to the responsible team for further assistance.
Kind regards,
Sanlam Client Relations
We acknowledge receipt of your complaint. Your matter has been escalated to the responsible team for further assistance.
Kind regards,
Sanlam Client Relations
Sanlam's reply07 Aug 2020, 14:45
Official
Dear Mervyn
We acknowledge receipt of your complaint. Your matter has been escalated to the responsible team for further assistance.
Kind regards,
Sanlam Client Relations
We acknowledge receipt of your complaint. Your matter has been escalated to the responsible team for further assistance.
Kind regards,
Sanlam Client Relations
Sanlam's replyOfficial
11 Aug 2020, 08:30Dear Mervyn
We received feedback that one of our consultants has sent you an e-mail requesting further information. Kindly get in touch with the consultant so that they may handle your matter urgently.
Kind regards,
Sanlam Client Relations
We received feedback that one of our consultants has sent you an e-mail requesting further information. Kindly get in touch with the consultant so that they may handle your matter urgently.
Kind regards,
Sanlam Client Relations
Sanlam's reply11 Aug 2020, 08:30
Official
Dear Mervyn
We received feedback that one of our consultants has sent you an e-mail requesting further information. Kindly get in touch with the consultant so that they may handle your matter urgently.
Kind regards,
Sanlam Client Relations
We received feedback that one of our consultants has sent you an e-mail requesting further information. Kindly get in touch with the consultant so that they may handle your matter urgently.
Kind regards,
Sanlam Client Relations