WH
Whitey H

1 reviews | Active since Sept 2018

08 Dec 2022, 13:03

Bad service

Bad service, client's policy need to be reinstated with premium holiday and then debit order, all the necessary requirements were submitted in September. Sanlam keep on requesting the same requirement, it was already submitted 4 times now and still policy is not reinstated

0
Replies (1)
Sanlam
Sanlam's reply08 Dec 2022, 13:50
Official
Good day Whitey

Please follow the normal escalation process that has been put in place regarding requests for your clients.  Please contact your manager if you require clarification regarding this process.

Regards
Sanlam Client Care