LM
Lerdean M
1 reviews | Active since May 2016
14 Jan 2025, 06:17
Bad service
I requested a withdrawal from my retirement savings in October 2024. I am still waiting for it to pay out. The dates just keep on changing and you do not get feedback apart from automated WhatsApp responses. It is ridiculous
Helpful (0)
Replies (2)0
Replies (2)
Sanlam's replyOfficial
14 Jan 2025, 07:39Good day Lerdean
Thank you for getting in touch with us. We apologise for the negative service experience and have escalated your complaint to the relevant team.
Regards
Sanlam Client Care
Thank you for getting in touch with us. We apologise for the negative service experience and have escalated your complaint to the relevant team.
Regards
Sanlam Client Care
Sanlam's reply14 Jan 2025, 07:39
Official
Good day Lerdean
Thank you for getting in touch with us. We apologise for the negative service experience and have escalated your complaint to the relevant team.
Regards
Sanlam Client Care
Thank you for getting in touch with us. We apologise for the negative service experience and have escalated your complaint to the relevant team.
Regards
Sanlam Client Care
Sanlam's replyOfficial
14 Jan 2025, 11:34Hi Lerdean
We have received feedback that you have been contacted and that you are being assisted.
Regards
Sanlam Client Care
We have received feedback that you have been contacted and that you are being assisted.
Regards
Sanlam Client Care
Sanlam's reply14 Jan 2025, 11:34
Official
Hi Lerdean
We have received feedback that you have been contacted and that you are being assisted.
Regards
Sanlam Client Care
We have received feedback that you have been contacted and that you are being assisted.
Regards
Sanlam Client Care