ND
Nonhlanhla D
1 reviews | Active since Jan 2021
20 Nov 2023, 18:40
Bad service
I have made a funeral claim from assupol from the 10th of November. Every time I call they require documents after then nothing. I have sent documents more than three times. I have made a complain now they want the documents again. I am so disappointed
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Sanlam's replyOfficial
21 Nov 2023, 05:59Dear Nonhlanhla, thank you for your review. We also received your direct complaint to us under reference number C***. We are urgently looking into this and will provide further feedback to your direct e-mail. Thank you for your patience. Regards, Assupol Complaints Manager.
Sanlam's reply21 Nov 2023, 05:59
Official
Dear Nonhlanhla, thank you for your review. We also received your direct complaint to us under reference number C***. We are urgently looking into this and will provide further feedback to your direct e-mail. Thank you for your patience. Regards, Assupol Complaints Manager.