Bad service

I decided to do part withdrawal on my investments policy and was advised to submit online application which was completed on 07 January 2026.

I have been making follow -up with no concrete feedback and no one bother to provide courtesy feedback. These delays creates uncer*****y regarding my 10 year relationship with Sanlam.

One bad observation I made over a period of time is their Broker's incompetency, where no review was conducted on performance of my investment.. It seem they enjoy brokering fees with no effort to serve.