nM
nomathemba M
1 reviews | Active since Jun 2012
02 Mar 2019, 09:49
bad service
assupol debited my old account despite confirming with my new bank that they will debit, now my debit did not go through ,i owe my policy and also have bank charges to pay. all they do is to send nasty sms for me to pay
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Replies (1)
Sanlam's replyOfficial
04 Mar 2019, 08:06Good day ,
Thank you for taking the time to bring this to our attention. We will come back to you with feedback shortly.
We are really sorry for the incident with your deduction.
Our further communication with you will be by direct e-mail or phone.
For your convenience, please note our dedicated complaint channels: *** / ***.
Proudly serving.
Assupol Complaints Team
Thank you for taking the time to bring this to our attention. We will come back to you with feedback shortly.
We are really sorry for the incident with your deduction.
Our further communication with you will be by direct e-mail or phone.
For your convenience, please note our dedicated complaint channels: *** / ***.
Proudly serving.
Assupol Complaints Team
Best regards,
Sanlam's reply04 Mar 2019, 08:06
Official
Good day ,
Thank you for taking the time to bring this to our attention. We will come back to you with feedback shortly.
We are really sorry for the incident with your deduction.
Our further communication with you will be by direct e-mail or phone.
For your convenience, please note our dedicated complaint channels: *** / ***.
Proudly serving.
Assupol Complaints Team
Thank you for taking the time to bring this to our attention. We will come back to you with feedback shortly.
We are really sorry for the incident with your deduction.
Our further communication with you will be by direct e-mail or phone.
For your convenience, please note our dedicated complaint channels: *** / ***.
Proudly serving.
Assupol Complaints Team
Best regards,