LM
Leigh M
1 reviews | Active since Feb 2019
06 Feb 2019, 17:56
Bad service
I really don't know what I must do to get hold of Assupol Life, their 086 number is always busy. I tried communicating with them via email but still I didn't get the help I needed. I don't even wanna think how difficult it is going to be when it's time to claim, I'm canceling!
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Replies (1)
Sanlam's replyOfficial
07 Feb 2019, 07:33Good day Leigh,
Thank you for taking the time to report this matter to us. I am disappointed to read this review. We will escalate it to our Client Service management team to urgently attend to your concerns.
We will be in contact with you shortly, by direct e-mail, to assist you further.
Regards,
Assupol Complaints Manager
Thank you for taking the time to report this matter to us. I am disappointed to read this review. We will escalate it to our Client Service management team to urgently attend to your concerns.
We will be in contact with you shortly, by direct e-mail, to assist you further.
Regards,
Assupol Complaints Manager
Best regards,
Sanlam's reply07 Feb 2019, 07:33
Official
Good day Leigh,
Thank you for taking the time to report this matter to us. I am disappointed to read this review. We will escalate it to our Client Service management team to urgently attend to your concerns.
We will be in contact with you shortly, by direct e-mail, to assist you further.
Regards,
Assupol Complaints Manager
Thank you for taking the time to report this matter to us. I am disappointed to read this review. We will escalate it to our Client Service management team to urgently attend to your concerns.
We will be in contact with you shortly, by direct e-mail, to assist you further.
Regards,
Assupol Complaints Manager
Best regards,