TB
Thandi B

1 reviews | Active since Dec 2015

20 Aug 2018, 15:43

Bad service

Good day

Please help me I have been struggling with the payout from my previous job and Sanlam was suppose to do the payout for me however it was not done. I have been doing a follow up with them but still nothing, they did a ruling and promised it will only take 8 weeks which it has passed already still nothing. I went to their offices in Midrand however it didn't help at all. Please help me and if Sanlam doesn't respond to it I'll publish it social media for their bad service. My ID numer ********** 082084 I'm Humbulani Munyai

0
Replies (2)
Sanlam
Sanlam's reply20 Aug 2018, 16:08
Official

Good Day Thandi,

We acknowledge receipt of your complaint. We will refer your complaint to the relevant department for further investigation.

Kind regards

Client Relations

Best regards,

Sanlam
Sanlam's reply21 Aug 2018, 14:29
Official

Good day

We've been in contact with our client. We requested more information to enable us to assist him with his complaint.

Regards

Client Relations

Best regards,