LK
Leah K

1 reviews | Active since Jan 2017

26 Sept 2025, 09:24

Bad service

Moved my funeral policy from capitec to sanlam, worse decision that I could have ever done.

I gave them a date on which they need to debit but that fell onto death ears because they will just debit on dates that suits them. I spoke so many consultants and none of them is willing to help and they rude as well.

0
Replies (2)
Sanlam
Sanlam's reply26 Sept 2025, 09:46
Official
Good day, Leah

We are sorry to learn of your experience and have escalated the matter for assistance.

Regards
Sanlam Client Care
Sanlam
Sanlam's reply29 Sept 2025, 10:41
Official
Good day Leah

This is to confirm that feedback was provided to you via email. Please respond to the email for further assistance.

Regards
Sanlam Client Care