KM
Keagile M

1 reviews | Active since Oct 2015

11 Dec 2024, 10:06

Bad Service

A pension withdrawal request was made in November, it has been over a month now and I have heard nothing from Sanlam. When I call I get different responses and no one can tell me where the process is. I need urgent assistance on this please as I need that payout urgently.

0
Replies (2)
Sanlam
Sanlam's reply11 Dec 2024, 10:14
Official
Good day Keagile

We are sorry to hear of your dissatisfaction with our service.  Your complaint has been escalated to the relevant team to assist you.  

Regards
Sanlam Client Care
Sanlam
Sanlam's reply27 Dec 2024, 11:40
Official
Good day Keagile

This is to confirm that you have been contacted and will be assisted further.
Regards
Sanlam Client Care