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Sindisiwe P

1 reviews | Active since Mar 2020

16 May 2021, 09:04

Bad service

I took a policy at sanlam sky then March I decided to cancelled the policy due to the money I pay the premium is big. Today I received the massage which say Sanlam sky deduct on my bank account, how come, the deal was they deduct on my persal, OK I cancelled the deal now who allows them to go on my bank account, please Sanlam sky reverse my R300.

0
Replies (3)
Sanlam
Sanlam's reply17 May 2021, 08:58
Official
Good day Sindisiwe

We acknowledge receipt of complaint, we have escalated this matter to Sanlam Sky to assist you further.

Kind regards
Sanlam Indie Team
SP
Sindisiwe P's update18 May 2021, 17:37
Reviewer Update
Thank you hello Peter they called me but nothing much wish helps me because they guy insist that they have right to deduct on my bank account while I didn't sign the agreement, the agreement I signed give them the right to do as they please on my account, I was not happy at all about what they did I cancelled them on my persal because I want to. Actually sanlam sky use to be so difficult it's not the first time doing such thing to me 2014 I suppose to get cash back they refused they told me that I'm owing them while they deducted monthly I get the money after I told them that I will exposed them and I got 1800 for fives I was paying 750 on that time so I don't like that company anymore
Sanlam
Sanlam's reply19 May 2021, 08:39
Official
Good day Sindisiwe 

Please be advised that you have posted your complaint on Sanlam Indie's reviews and not Sanlam Sky.  We have however escalated your complaint directly to Sanlam Sky. 

Kind regards
Sanlam Indie Team