NR
Natasha R
1 reviews | Active since Feb 2023
06 Feb 2023, 08:28
Bad service
I have been waiting for Sanlam for weeks. They do not get back to me. You wait forever to get feedback you have to phone, they do not phone you neither do they replay to your emails. My claim has been escalated 4 times still no answer! Sanlam due to your bad service I will be moving my policy from Sanlam.
Helpful (0)
Replies (4)0
Replies (4)
Sanlam's replyOfficial
06 Feb 2023, 11:05Good day Natasha
We are sorry to hear of your frustration. Your complaint has been referred to the relevant team to investigate and get in touch with you.
Regards
Sanlam Client Care
We are sorry to hear of your frustration. Your complaint has been referred to the relevant team to investigate and get in touch with you.
Regards
Sanlam Client Care
Sanlam's reply06 Feb 2023, 11:05
Official
Good day Natasha
We are sorry to hear of your frustration. Your complaint has been referred to the relevant team to investigate and get in touch with you.
Regards
Sanlam Client Care
We are sorry to hear of your frustration. Your complaint has been referred to the relevant team to investigate and get in touch with you.
Regards
Sanlam Client Care
NR
Natasha R's updateReviewer Update
06 Feb 2023, 13:08Good day
I am still waiting for feedback from Sanlam, once again I had to phone and I was told by die lady that was assisting me that she will get the lady working with
It to contact me....
I am still waiting for feedback from Sanlam, once again I had to phone and I was told by die lady that was assisting me that she will get the lady working with
It to contact me....
NR
Natasha R's update06 Feb 2023, 13:08
Reviewer Update
Good day
I am still waiting for feedback from Sanlam, once again I had to phone and I was told by die lady that was assisting me that she will get the lady working with
It to contact me....
I am still waiting for feedback from Sanlam, once again I had to phone and I was told by die lady that was assisting me that she will get the lady working with
It to contact me....
Sanlam's replyOfficial
06 Feb 2023, 14:14Thanks Natasha. We are waiting for their feedback.
Regards
Sanlam Client Care
Regards
Sanlam Client Care
Sanlam's reply06 Feb 2023, 14:14
Official
Thanks Natasha. We are waiting for their feedback.
Regards
Sanlam Client Care
Regards
Sanlam Client Care
Sanlam's replyOfficial
08 Feb 2023, 14:18Good day Natasha
We have received confirmation that you have been assisted.
Regards
Sanlam Client Care
We have received confirmation that you have been assisted.
Regards
Sanlam Client Care
Sanlam's reply08 Feb 2023, 14:18
Official
Good day Natasha
We have received confirmation that you have been assisted.
Regards
Sanlam Client Care
We have received confirmation that you have been assisted.
Regards
Sanlam Client Care