BAD SERVICE

<p>In October 2015 I took a funeral policy with Sanlam, in December 2016 my premiums increased from R269 to 295.90. I was told by the consultant that if my premium increases the cover will also increase with 1500.</p> <p>My mother in law passed away on the 26th of December 2016 then I put my claim on the 3rd of January 2017, I was very surprised to find that the cover was still the same yet the premiums increased in December 2016. Instead of increasing the cover they refunded R295.90, I did not need the refund I need my cover to increase as promised. Again in January 2017 Sanlam deducted R295.90 on my salary. Sanlam did not keep their promise.</p> <p>This is not fair how can they increase the premium without increasing the cover? They don’t keep their promise. This company should not be trusted. I need to be paid the difference as part of the deal.</p> <p> </p>