1 reviews | Active since Aug 2014

16 Nov 2016, 14:18

Bad Service

<p>In writing this article i'm very angry with assupol life insurance policy . I have a cancelled policy but to my surprise i'm still receiving sms's that says a debit will go through on my bank account.I enquire about the msg and was told to ignore the msg because it was a computerised msg.To my surprise a stop order went through on my October months salary. I just want my money to be paid back and the policy to be cancelled with immediate effect . </p>

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Replies (1)
Sanlam
Sanlam's reply17 Nov 2016, 08:49
Official

Thank you for informing us about this matter. I sincerely apologise for any inconvenience caused by the additional deduction of the premium.

We will be in direct communication with you by e-mail to assist in resolving the matter.

Proudly serving.

Assupol Complaints Team

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