KM
Kibe M

1 reviews | Active since Apr 2022

11 May 2026, 11:30

Bad service

Sanlam is a piece of trash. I've lost over R1k trying to call this number ***. The phone just rings and no one answers, it has been over a month waiting for my Form H. I've never came across such poor service.

0
Replies (9)
Sanlam
Sanlam's reply11 May 2026, 11:34
Official
Good morning, Kibe

We are sorry to learn of your poor service experience and have escalated the matter to Sanlam Corporate for assistance.

Regards
Sanlam Client Care
Sanlam
Sanlam's reply13 May 2026, 15:51
Official
Good afternoon, Kibe

We have received feedback that Sanlam Corporate has sent you an email.

You are welcome to respond to it for any further assistance you require.

Regards
Sanlam Client Care
KM
Kibe M's update14 May 2026, 16:27
Reviewer Update
Hi Sanlam,
I didn't get any help as of today.
KM
Kibe M's update14 May 2026, 16:29
Reviewer Update
Hi Sanlam,

Bongani only sent tax directive, we are actually looking for Form H. I almost a month now waiting for that form but on your website you said it only takes ten working days.
Sanlam
Sanlam's reply14 May 2026, 16:38
Official
Good day Kibe

Sanlam Corporate has responded to your email. Please communicate further with them via email.

Regards
Sanlam Client Care
KM
Kibe M's update20 May 2026, 09:41
Reviewer Update
No help from Sanlam, should I report this matter to ombudsman?
KM
Kibe M's update05 Jun 2026, 14:41
Reviewer Update
I've been waiting for Sanlam to send my Form H but no feedback as of today. I have logged a complaint with PFA using my conversation with Sanlam. I won't advise anyone to use Sanlam's services. This is so bad.
Sanlam
Sanlam's reply05 Jun 2026, 15:39
Official
Good afternoon, Kibe

We are sorry to learn that you have not had any feedback and have relayed your message to Sanlam Corporate for assistance.

Regards
Sanlam Client Care
Sanlam
Sanlam's reply05 Jun 2026, 16:07
Official
Good afternoon, Kibe

We have received feedback that Sanlam Corporate has sent you an email.

Regards
Sanlam Client Care