SA
Sherwin A
1 reviews | Active since Mar 2023
30 Mar 2023, 10:56
bad service
Probably the baddest ive seen in my life . keep on calling just for them to make another excuse . While calling them they hang up the phone or they just stop talking happened abou t4-5 times if it isnt more . The people dont care if you need the money for the funeral no its not their problem,as long as they deduct their money everything's fine . 24h-48h waiting period what a joke . I stil have 3 policies whit them and im really considering to cancel them because what they doing isnt right ! lookslike they want you to beg for your money .
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Replies (1)Sanlam's replyOfficial
30 Mar 2023, 11:16Good day Sherwin, thank your for your review. Mys sincerest apology for the frustration caused. We are attending to your complaint and will provide further feedback as soon as possible to your direct e-mail address. Regards, Assupol Complaints Manager
Sanlam's reply30 Mar 2023, 11:16
Official
Good day Sherwin, thank your for your review. Mys sincerest apology for the frustration caused. We are attending to your complaint and will provide further feedback as soon as possible to your direct e-mail address. Regards, Assupol Complaints Manager
