V
Violet

1 reviews | Active since May 2025

27 Nov 2025, 11:20

Bad Service

Worst experience ever, very horrible. When your customers are grieving the least you can do is not to add further stress... I'm disappointed in you

We've submitted a claim on Monday, we called in on Wednesday and they confirmed that funds will be paid by close of business. I had to carry my self to their offices Thursday morning only to find out nothing has been actioned... Assupol you are horrible

0
Replies (1)
Sanlam
Sanlam's reply27 Nov 2025, 11:24
Official
Dear Violet, we have received your review. Our sincerest apology for any frustration caused. Our feedback will be sent to your direct email, following the investigation into this matter. Regards, Assupol Complaints Manager