PS
Peace S

1 reviews | Active since Aug 2018

06 Nov 2024, 13:01

BAD SANLAM services

You're dealing with peoples policies. the ladt thing a person needs is an uncooperative system. Your whatsapp channel can't authenticate me, your AI system is worse..i repeat myself so much... Did you even think this through?

'I simply want to update my banking details but this has turned into a journey of chapters as opposed to a less than 5 minute call

0
Replies (2)
Sanlam
Sanlam's reply06 Nov 2024, 13:08
Official
 Good day Peace   
 We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Life.
 
 Regards
 Sanlam Client Care 

Best regards,

Sanlam
Sanlam's reply07 Nov 2024, 10:05
Official
Good day Peace

This is to confirm that you have been contacted and assisted. 
 Regards
 Sanlam Client Care 

Best regards,