Bad product and services

Sanlam Gap Cover sucks BIG TIME,

As an sanlam employee is frustates me that Sanlam the company I work for is associated with such bad services, Sanlam please review your association with Kaelo xelus.

The ETA states 7 - 10 working days but they cant even deliver on that ETA. Kaelo personel is under the impression that we as client can be fool, no managers is availale to assist clients, team leaders will make only empty promises, they are never available only you here is they are in a meeting so my question is when are they manage is they are never available

Very bad services, have sanlam gapcover submit a claim, when you followup everyone is lying to you. They send me a mail but it didnt correspond with the attached document. Consultants is very unprofessional, sanlam have look for a better administrator for their gapcove product, as a sanlam employee I'm verry unhappy