BAD POLICY HOLDER COMMENTS

As a primary member, I did not know that one would be faced with so much hassle when it comes to claiming for the benefits of it's initial fund. My wife passed away in April due to cancer and I've since then submitted all documents requested. But to no avail have I ever received the funds as yet, other than they requesting Affidavit from members who does not form part of the benefit. I have have sent many emails in request, that they furnish me with policy status to their demands and the Ombudsman contact details, but still no feedback. Amanda Schalk is the administrator for Futura Sa for the Sanlam underwriters as policy holders, who failed numerously in any response. This however leaves me as the primary member bitter to this type of service.