TS
Thandi S
1 reviews | Active since May 2025
02 May 2025, 07:21
Bad insurance
I'm so disappointed with how assupol service us as customers. We made claims on the 1st of April and we were told that we will receive the life claims within 48 hours it's been a month now and we getting the same story whenever we go back or call them we are told we will receive the money but still we did not. VERY BAD
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Sanlam's replyOfficial
02 May 2025, 07:50Dear Thandi, thank you for your review. Our sincerest apology for any frustration caused. I have sent you a direct e-mail to obtain the policy number, to investigate and resolve this. Regards, Assupol Complaints Manager
Sanlam's reply02 May 2025, 07:50
Official
Dear Thandi, thank you for your review. Our sincerest apology for any frustration caused. I have sent you a direct e-mail to obtain the policy number, to investigate and resolve this. Regards, Assupol Complaints Manager