NM
Ntokozo M
1 reviews | Active since May 2017
22 Nov 2024, 13:30
Bad 👎 horrible 😞 service at Sanlam
I left my employer on 20 September and on 26 September I completed the forms and were submitted on the same day, on the 15th October 2024 Sanlam sent the new forms to my employer in which I did, then on 03 November I was asked to send them again because they couldn't find the email. Then again on 12 November I was requested to complete the new forms in which I did.
Now the feedback I'm receiving is that I must wait another 30 days, is there a ***** going on there.
The feedback I'm receiving is so so vague.
This is the horrible dirty experience I'm experiencing with Sanlam right now.
I sent an email a week ago and it hasn't been repaonded to.
Helpful (0)
Replies (5)0
Replies (5)
Sanlam's replyOfficial
22 Nov 2024, 13:51 Good day Ntokozo
We are sorry to learn of your poor service experience. Please provide your ID number in the private section. Once received, your matter will be escalated to the relevant department for further investigation.
Regards
Sanlam Client Care
We are sorry to learn of your poor service experience. Please provide your ID number in the private section. Once received, your matter will be escalated to the relevant department for further investigation.
Regards
Sanlam Client Care
Sanlam's reply22 Nov 2024, 13:51
Official
Good day Ntokozo
We are sorry to learn of your poor service experience. Please provide your ID number in the private section. Once received, your matter will be escalated to the relevant department for further investigation.
Regards
Sanlam Client Care
We are sorry to learn of your poor service experience. Please provide your ID number in the private section. Once received, your matter will be escalated to the relevant department for further investigation.
Regards
Sanlam Client Care
Sanlam's replyOfficial
22 Nov 2024, 14:58Good day Ntokozo
Thank you for the information, your matter has been escalated to the relevant department for further investigation.
Kind regards,
Sanlam Client Care
Thank you for the information, your matter has been escalated to the relevant department for further investigation.
Kind regards,
Sanlam Client Care
Sanlam's reply22 Nov 2024, 14:58
Official
Good day Ntokozo
Thank you for the information, your matter has been escalated to the relevant department for further investigation.
Kind regards,
Sanlam Client Care
Thank you for the information, your matter has been escalated to the relevant department for further investigation.
Kind regards,
Sanlam Client Care
NM
Ntokozo M's updateReviewer Update
26 Nov 2024, 06:23Good day
Please can I have feedback on this matter. It can't take another 8 months for the matter to be resolved. What kind of a company has Sanlam turned into horrible pathetic and ********? I've sent emails and emails nothing has been responded to.
Maybe it's time Sanlam is exposed to all social media platforms like Old Mutual.
Carte blanch should know about this pathetic company.
Please can I have feedback on this matter. It can't take another 8 months for the matter to be resolved. What kind of a company has Sanlam turned into horrible pathetic and ********? I've sent emails and emails nothing has been responded to.
Maybe it's time Sanlam is exposed to all social media platforms like Old Mutual.
Carte blanch should know about this pathetic company.
NM
Ntokozo M's update26 Nov 2024, 06:23
Reviewer Update
Good day
Please can I have feedback on this matter. It can't take another 8 months for the matter to be resolved. What kind of a company has Sanlam turned into horrible pathetic and ********? I've sent emails and emails nothing has been responded to.
Maybe it's time Sanlam is exposed to all social media platforms like Old Mutual.
Carte blanch should know about this pathetic company.
Please can I have feedback on this matter. It can't take another 8 months for the matter to be resolved. What kind of a company has Sanlam turned into horrible pathetic and ********? I've sent emails and emails nothing has been responded to.
Maybe it's time Sanlam is exposed to all social media platforms like Old Mutual.
Carte blanch should know about this pathetic company.
NM
Ntokozo M's updateReviewer Update
29 Nov 2024, 08:20Sanlam Corporate has not responded 😐 pathetic service another horrible company to invest in they read our reviews and lie and ignore and continue ****ming people
NM
Ntokozo M's update29 Nov 2024, 08:20
Reviewer Update
Sanlam Corporate has not responded 😐 pathetic service another horrible company to invest in they read our reviews and lie and ignore and continue ****ming people
Sanlam's replyOfficial
17 Dec 2024, 11:38Hello Ntokozo
We have been informed that Sanlam Corporate has attempted to reach you by phone without success.
Please reply to their email with a suitable time for them to contact you.
Regards
Sanlam Client Care
We have been informed that Sanlam Corporate has attempted to reach you by phone without success.
Please reply to their email with a suitable time for them to contact you.
Regards
Sanlam Client Care
Sanlam's reply17 Dec 2024, 11:38
Official
Hello Ntokozo
We have been informed that Sanlam Corporate has attempted to reach you by phone without success.
Please reply to their email with a suitable time for them to contact you.
Regards
Sanlam Client Care
We have been informed that Sanlam Corporate has attempted to reach you by phone without success.
Please reply to their email with a suitable time for them to contact you.
Regards
Sanlam Client Care