KD
Kee-Leen Devoti
1 reviews | Active since Jan 2017
19 Aug 2022, 09:19
bad feedback and service from Sanlam
once again it is me and sanlam. we have submitted all docs required and yet sanlam still requesting for the same info sent from the doctor as requested. why should a person always have to go to social media to complain to get an answer and feedback. sanlam by far has the worse feedback and processing system ever!!!! disappointment of note
Helpful (0)
Replies (5)0
Replies (5)
Sanlam's replyOfficial
19 Aug 2022, 11:51Good day Kee-leen
We are sorry to hear that you are still experiencing issues. Your complaint has again been escalated to our Gap Cover Department.
Regards
Sanlam Client Care
We are sorry to hear that you are still experiencing issues. Your complaint has again been escalated to our Gap Cover Department.
Regards
Sanlam Client Care
Sanlam's reply19 Aug 2022, 11:51
Official
Good day Kee-leen
We are sorry to hear that you are still experiencing issues. Your complaint has again been escalated to our Gap Cover Department.
Regards
Sanlam Client Care
We are sorry to hear that you are still experiencing issues. Your complaint has again been escalated to our Gap Cover Department.
Regards
Sanlam Client Care
Sanlam's replyOfficial
19 Aug 2022, 16:08Hi again
We have received confirmation that you have been contacted again and that you are being assisted.
Regards
Sanlam Client Care
We have received confirmation that you have been contacted again and that you are being assisted.
Regards
Sanlam Client Care
Sanlam's reply19 Aug 2022, 16:08
Official
Hi again
We have received confirmation that you have been contacted again and that you are being assisted.
Regards
Sanlam Client Care
We have received confirmation that you have been contacted again and that you are being assisted.
Regards
Sanlam Client Care
KD
Kee-Leen Devoti's updateReviewer Update
23 Aug 2022, 10:07hi Again,
ONCE AGAIN NO help but request for same docs already provided - never ending story with sanlam.
ONCE AGAIN NO help but request for same docs already provided - never ending story with sanlam.
KD
Kee-Leen Devoti's update23 Aug 2022, 10:07
Reviewer Update
hi Again,
ONCE AGAIN NO help but request for same docs already provided - never ending story with sanlam.
ONCE AGAIN NO help but request for same docs already provided - never ending story with sanlam.
Sanlam's replyOfficial
23 Aug 2022, 10:30Good day
We are following up with the relevant department.
Regards
Sanlam Client Care
We are following up with the relevant department.
Regards
Sanlam Client Care
Sanlam's reply23 Aug 2022, 10:30
Official
Good day
We are following up with the relevant department.
Regards
Sanlam Client Care
We are following up with the relevant department.
Regards
Sanlam Client Care
Sanlam's replyOfficial
26 Aug 2022, 07:42Good day Kee-leen
We have received feedback that you have been contacted again and that you are being assisted.
Regards
Sanlam Client Care
We have received feedback that you have been contacted again and that you are being assisted.
Regards
Sanlam Client Care
Sanlam's reply26 Aug 2022, 07:42
Official
Good day Kee-leen
We have received feedback that you have been contacted again and that you are being assisted.
Regards
Sanlam Client Care
We have received feedback that you have been contacted again and that you are being assisted.
Regards
Sanlam Client Care