KR
Koketso R

1 reviews | Active since Aug 2024

17 Aug 2024, 00:08

Bad customer service

I received bad service from om sanlam representative Olga masesi molefe. I asked for quotation she give it to me after when we conclude the business she add more staff premium increased , when I asked she telling me sanlam they are not allowed to go after the client.

0
Replies (2)
Sanlam
Sanlam's reply17 Aug 2024, 14:18
Official
Good day Koketso
 
We are sorry to learn of your service experience.
 
We have referred the matter to our Client Relations department to look into the matter and contact you. 
 
Regards
Sanlam Client Care 
Sanlam
Sanlam's reply20 Aug 2024, 12:37
Official
Good day Koketso 
This is to confirm that you have been contacted and will be assisted further. 

Regards
Sanlam Client Care