BAD CUSTOMER SERVICE

Item: Sanlam
Rating: 1
Author: Ntsiki M

Sanlam Sky is total nonsense. They keep clients holding for hours and don't respond to emails. I have a debit order with them but they either deduct unknown amounts or tell me I am in arrears. There is no way of sorting the matter with them because they don't answer phones or emails

Helpful (0)

Replies (3)

Sanlam's replyOfficial

24 Jan 2022, 14:14

Dear Ntsiki

We acknowledge receipt of your complaint. Please provide your ID number in the private field for further investigation.

Regards
Sanlam Client Relations

Sanlam's reply24 Jan 2022, 14:14

Official

Dear Ntsiki

We acknowledge receipt of your complaint. Please provide your ID number in the private field for further investigation.

Regards
Sanlam Client Relations

Sanlam's replyOfficial

25 Jan 2022, 09:42

Dear Ntskiki

Thank you for the details. Our team will provide you with the information.

Regards
Sanlam Client Relations

Sanlam's reply25 Jan 2022, 09:42

Official

Dear Ntskiki

Thank you for the details. Our team will provide you with the information.

Regards
Sanlam Client Relations

Sanlam's replyOfficial

25 Jan 2022, 14:36

Dear Ntsiki

We were informed that one of our consultants contacted you and confirmed that they are assisting you further.

Regards
Sanlam Client Relations

Sanlam's reply25 Jan 2022, 14:36

Official

Dear Ntsiki

We were informed that one of our consultants contacted you and confirmed that they are assisting you further.

Regards
Sanlam Client Relations