JN
Joseph N

1 reviews | Active since Mar 2015

31 Mar 2021, 18:02

Bad Customer Service.

Hi, I’m struggling to get assistance with my Provident Fund. I need to withdraw my Provident Fund and I’m not getting any joy. I always told that the matter is going to be escalated. I have not received a call with any form of feedback. I keep calling a consultant but she doesn’t answer my emails or my calls.

0
Replies (1)
Sanlam
Sanlam's reply31 Mar 2021, 18:12
Official
Dear Joseph 

We apologize for the poor service received. Your matter was escalated to the relevant department for further investigation.

Kind regards 
Sanlam Client Relations