JP
Joy P

1 reviews | Active since Dec 2023

12 Dec 2023, 09:08

Bad customer service

Bad service. I personally phoned them to change my baking details. I thought they were changed and when I realised that’s not the case, I phoned them. Guess what, they sent me an email that my plan has been made paid up! Bad customer service!!!!!!

0
Replies (2)
Sanlam
Sanlam's reply12 Dec 2023, 09:14
Official
Good morning Joy

We are sorry to learn of your service experience and will be sending you a Private reply.

Regards
Sanlam Client Care
Sanlam
Sanlam's reply12 Dec 2023, 09:51
Official
Hello Joy

We have received feedback that you have been contacted and that you are being assisted.

Regards
Sanlam Client Care