NM
Nondumiso M

1 reviews | Active since Jul 2021

18 Dec 2025, 07:49

Bad customer service.

It is very sad that you find no body in the queue and all others arrrives after you have sitting waiting to be called, when that time comes a person arrived last in the queue is help, it is disgusting and unprofessional. All customers should be treated the same and with respect

0
Replies (2)
Sanlam
Sanlam's reply18 Dec 2025, 08:17
Official
Good morning, Nondumiso

We are sorry to learn of your poor experience and have escalated the matter to the responsible team.

Regards
Sanlam Client Care
Sanlam
Sanlam's reply19 Dec 2025, 12:13
Official
Good afternoon, Nondumiso

We have received feedback that an email has been sent to you.

Please be so kind as to reply to it.

Regards
Sanlam Client Care