OK
Oratile K
1 reviews | Active since Oct 2019
14 Jul 2025, 14:14
Bad customer service
My husband passed away in March, I made the claim on the 2nd April. I’ve been asked to submit all documentation needed. I did that and till this day I haven’t gotten response. I call them and they keep telling me that they will escalate it. Till when should we wait?😭
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Replies (2)0
Replies (2)
Sanlam's replyOfficial
14 Jul 2025, 14:26Good afternoon Oratile
We are sorry to learn that you have not yet received feedback on the claim and have arranged for you to be contacted and assisted.
Regards
Sanlam Client Care
We are sorry to learn that you have not yet received feedback on the claim and have arranged for you to be contacted and assisted.
Regards
Sanlam Client Care
Sanlam's reply14 Jul 2025, 14:26
Official
Good afternoon Oratile
We are sorry to learn that you have not yet received feedback on the claim and have arranged for you to be contacted and assisted.
Regards
Sanlam Client Care
We are sorry to learn that you have not yet received feedback on the claim and have arranged for you to be contacted and assisted.
Regards
Sanlam Client Care
Sanlam's replyOfficial
16 Jul 2025, 09:09Good morning Oratile
We have received confirmation that you have been provided with feedback.
Regards
Sanlam Client Care
We have received confirmation that you have been provided with feedback.
Regards
Sanlam Client Care
Sanlam's reply16 Jul 2025, 09:09
Official
Good morning Oratile
We have received confirmation that you have been provided with feedback.
Regards
Sanlam Client Care
We have received confirmation that you have been provided with feedback.
Regards
Sanlam Client Care