1 reviews | Active since Mar 2017
Bad customer service
I have taken out a funeral policies with Assupol but when I got my correspondence I found errors. I have sent emails and tried to call the clients services which didn't answer my call until I ran out of airtime. This is unacceptable!
Dear Mr Goreseb,
Thank you for taking the time to bring this to our attention. We will come back to you with feedback shortly.
We are really sorry that you feel our service has not been up to standard.
Our further communication with you will be by direct e-mail or phone.
For your convenience, please note our dedicated complaint channels: *** / ***.
Proudly serving.
Assupol Complaints Team
Best regards,
Dear Mr Goreseb,
Thank you for taking the time to bring this to our attention. We will come back to you with feedback shortly.
We are really sorry that you feel our service has not been up to standard.
Our further communication with you will be by direct e-mail or phone.
For your convenience, please note our dedicated complaint channels: *** / ***.
Proudly serving.
Assupol Complaints Team
Best regards,