Bad Customer Experience
Since the beginning of the policy you guys have been debiting me on the 15th of every month and I call all the time you guys promise you have fixed it!! Do you want me the cancel my policy with you??
Helpful (0)
Replies (3)0
Replies (3)
Sanlam's replyOfficial
13 Nov 2020, 08:52Dear Akhona, my sincerest apology with the difficulty you are experiencing. I will ensure that we urgently attend to your concern and will be in direct communication as soon as possible. Regards, Assupol Complaints Manager
Sanlam's reply13 Nov 2020, 08:52
Official
Dear Akhona, my sincerest apology with the difficulty you are experiencing. I will ensure that we urgently attend to your concern and will be in direct communication as soon as possible. Regards, Assupol Complaints Manager
's updateReviewer Update
17 Nov 2020, 08:59Did you sort out my dispute? Cause I have not gotten any communication from you Assupol!!! Instead of putting a blanket response to look good
's update17 Nov 2020, 08:59
Reviewer Update
Did you sort out my dispute? Cause I have not gotten any communication from you Assupol!!! Instead of putting a blanket response to look good
Sanlam's replyOfficial
17 Nov 2020, 09:27Dear Akhona, thank you for the follow up. We have received your review of 13 Nov and is attending to your concerns. Please refer to our direct e-mails. Regards, Assupol Complaints Manager.
Sanlam's reply17 Nov 2020, 09:27
Official
Dear Akhona, thank you for the follow up. We have received your review of 13 Nov and is attending to your concerns. Please refer to our direct e-mails. Regards, Assupol Complaints Manager.