OK
Oratile K

1 reviews | Active since Oct 2019

04 Aug 2025, 10:14

Bad customer experience

I’ve never seen such an unpleasant experience with Sanlam. When funds need to be paid they always find something missing and they drag their feet. They will make you feel worthless for your money. Why should we have these insurance institutes and still have to fight with them till we get what’s due to us. I don’t recommend this insurance company to anyone. Just stay away from them.

0
Replies (2)
Sanlam
Sanlam's reply04 Aug 2025, 10:18
Official
Good day Oratile   
 We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam Life.
 
 Regards
 Sanlam Client Care 
Sanlam
Sanlam's reply11 Aug 2025, 10:36
Official
Good day Oratile

This is to confirm that you have been contacted. 
 Regards
 Sanlam Client Care