TM
Tyrone M

1 reviews | Active since Dec 2020

04 Jan 2022, 10:43

Bad claims department

Bad service since last week we made a death claim but the claims department doesn't come back with feedback . When will this policy be paid because 48hours have passed a week ago so what do u as sanlam have to for yourself is this how you treat your clients? No feedback please pay my money asap

0
Replies (1)
Sanlam
Sanlam's reply04 Jan 2022, 11:23
Official
Dear Mr Maart

Your complaint is acknowledged.

The matter has been referred to management for urgent handling.

Their office will make contact with you soon.

Kind regards
Client Relations