BL
Bulelwa L

1 reviews | Active since Feb 2025

25 May 2025, 08:40

Bad bad service

My nephew passed away on the 21/04/2025 then i made a claim on the 24th of April at Sanlam Sky still nothin,when i'm trying to call them they say my claim is still on review or saying its escalating,till when Sanlam? To bury my nephew we made debts so that he can lay in peace. I am so dissapointed with you guys and i am also thinking of cancelling all my policies with you because you have bad bad service.Please pay my money.

0
Replies (2)
Sanlam
Sanlam's reply25 May 2025, 10:20
Official
Good day Bulelwa

We apologise for your service experience and have requested the Sanlam Sky department to look into the matter and contact you on Monday.
 
Regards
Sanlam Client Care 
Sanlam
Sanlam's reply26 May 2025, 11:59
Official
Hello Bulelwa

We have received feedback that Sanlam Sky has been in touch with you via email and you have been assisted.

Regards
Sanlam Client Care