TM
Taylor M
1 reviews | Active since Feb 2021
30 Sept 2024, 19:01
Bad bad service
I had a very bad service at Sanlam Vereeniging. I was told I will wait 6 hours to be assisted with my query….imagine 6 hours??? Maki Mo***eng the agent in that branch is very rude and doesn’t not posses the values of the company…sanlam you can do better honestly
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Replies (2)
Sanlam's replyOfficial
30 Sept 2024, 19:08Good day Taylor
We are truly sorry to learn of your poor service experience and have escalated the matter for investigation.
Regards
Sanlam Client Care
We are truly sorry to learn of your poor service experience and have escalated the matter for investigation.
Regards
Sanlam Client Care
Sanlam's reply30 Sept 2024, 19:08
Official
Good day Taylor
We are truly sorry to learn of your poor service experience and have escalated the matter for investigation.
Regards
Sanlam Client Care
We are truly sorry to learn of your poor service experience and have escalated the matter for investigation.
Regards
Sanlam Client Care
Sanlam's replyOfficial
01 Oct 2024, 08:30Good morning Taylor
We have received feedback that the responsible team has been in touch with you.
Regards
Sanlam Client Care
We have received feedback that the responsible team has been in touch with you.
Regards
Sanlam Client Care
Sanlam's reply01 Oct 2024, 08:30
Official
Good morning Taylor
We have received feedback that the responsible team has been in touch with you.
Regards
Sanlam Client Care
We have received feedback that the responsible team has been in touch with you.
Regards
Sanlam Client Care